What is the usual delivery time for products?

Our products are typically delivered within 8–10 business days from the date of placing the order. Delivery timelines may vary slightly based on location and product availability.

How do I track my order?

Once your order is dispatched, you will receive the tracking details on the email ID provided at checkout.

When will my order be shipped?

All orders are generally processed and shipped within 8–10 business days of purchase.

I have not received an order confirmation email. What should I do?

Please check your Spam, Junk, or Promotions folder.

If you still haven’t received the confirmation, contact us at info@buyhype.in with the following details:

1. Full name used while placing the order

2. Email address

3. Item(s) purchased

4. Order ID (if available)

Our support team will assist you at the earliest.

Do you allow returns or exchanges?

• All sales are final, unless otherwise specified.

• Returns or exchanges are accepted only in case of damaged, defective, or incorrect products.

• Any issue must be reported within 24 hours of delivery with proper proof.

For detailed terms, please refer to our Return Policy page (link).

Do you allow returns or exchanges on apparel?

Return and exchange policies may vary depending on the product category or brand.

For full details, please visit our Return Policy page (link).

Do you have instant shipping available?

Yes, instant shipping is available on selected products.
You can choose this option during checkout where applicable.

Are your products brand new and authentic?

Yes. Every product sold on Buyhype is brand new and goes through a strict quality and authenticity check process before dispatch to ensure customer satisfaction.

Do you offer Cash on Delivery (COD)?

Currently, we accept prepaid payments only.
Multiple secure payment options are available via our trusted payment gateway partners.

Will my card details be saved?

No. Buyhype does not store any customer card or payment details.
All transactions are securely processed through certified third-party payment gateways.

Which shipping partners do you use?

Shipping partners depend on PIN code serviceability.
We work with reliable courier services such as Delhivery, Blue Dart, and other reputed logistics partners.

Do I need to pay any extra charges or customs duty?

No. All products are shipped from within India, so you do not have to pay any customs duty or additional charges.

Loyalty Program – Buyhype (Optional Section)

How do I join the Buyhype Loyalty Program?

You can join by registering on our Loyalty Program page (link) using your active email ID.

How do I earn loyalty points?

You earn Buyhype Coins for every eligible purchase made on our website, as per ongoing loyalty rules.

How do I redeem my Buyhype Coins?

• Log in to your Loyalty Program account

• Go to “Ways to Redeem”

• Redeem your coins to receive a coupon code, which can be applied on your next purchase

Where can I check my loyalty points?

You can view your coins, rewards, and coupon codes by logging into the Loyalty Program page (link).

What is the value of each Buyhype Coin?

The value of Buyhype Coins is defined under the Loyalty Program terms and may change from time to time.

Can I redeem loyalty points on any purchase?

Loyalty points can be redeemed only on eligible orders above a minimum purchase value and cannot be used on discounted or sale items.

Will I earn loyalty points during sale events?

No. Loyalty points cannot be earned or redeemed during sale or promotional events unless stated otherwise.

Can I combine loyalty coupons with other offers?

No. Only one offer or coupon can be applied per order.